Terms and Conditions
Welcome to Craftic Designs. By engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
Craftic Designs (“Company”, “We”, “Us”, or “Our”) is a creative design and digital services agency based in Houston, Texas. By hiring or working with us, you (“Client”, “You”, or “Your”) agree to the terms outlined herein.
For questions, reach out to:
2. Services
Craftic Designs provides creative and digital services including, but not limited to:
- Logo Design & Logo Animation
- Video Animation
- Website Design & Development
- Content Development
- Social Media Marketing
- Search Engine Optimization (SEO)
- Domain & Hosting
- Online Reputation Management
- Merchandise Design
- Packaging & Label Design
- Marketing Collateral
- eBook Publishing & Marketing
Service scopes, timelines, and deliverables will be discussed and confirmed prior to the project start.
3. Payment Terms
- Full Payment: Required upfront for standard packages and services.
- Partial Payment: Allowed only with mutual agreement; typically, a 50% deposit is required to begin work.
- Non-Refundable Policy: All payments are final and non-refundable.
- Custom Quotes: Prices are subject to change depending on service complexity and project requirements.
4. Revisions and Timelines
- Revisions are offered based on the selected service package.
- Turnaround times vary by service type and will be communicated at the start of each project.
- Additional or out-of-scope revisions may be billed separately.
5. Ownership & Intellectual Property
- Ownership of final deliverables is transferred only upon full payment, and depends on the package selected.
- Until full payment is made, all rights remain the property of Craftic Designs.
- Source files and commercial rights are only provided when included in the agreed package.
7. Client Responsibilities
Clients are expected to:
- Provide necessary project information and feedback in a timely manner.
- Respond to communication within reasonable timeframes.
- Ensure accuracy of content and information provided.
8. Termination
Craftic Designs may terminate any project if:
- The client is unresponsive or inactive.
- The client breaches these Terms and Conditions
No refunds will be provided in such instances.
9. Third-party Tools & Licenses
We may use licensed third-party stock elements, tools, or plugins during the project. Applicable licenses will be provided upon request or as per project scope.
10. Dispute Resolution
All disputes shall be handled through legal proceedings under the jurisdiction of Houston, Texas. Legal costs will be borne by the party found to be at fault.
11. Limitation of Liability
Craftic Designs will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use any delivered work. Our total liability shall not exceed the fees paid for the specific service in question.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be published on our website. Continued use of our services after changes constitutes acceptance of the revised Terms.
For questions, reach out to: